Articles

What If You Are Not A People Person?

What If You Are Not A People Person?

Your results speak for themselves. So why does the room still feel hard to read? Why does feedback feel like a minefield? Why do people seem cautious around you? This is the question two of my CEO clients are sitting with right now.No matter your personality โ€”...

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Earth Day

Earth Day

Spring hit differently this year.New York City plunged to 3ยฐF (-16ยฐC) this winter and stayed below 20ยฐF for 16 consecutive days. The roughest winter I've experienced here in 20 years. By February, I wasn't sure I remembered what green looked like.Then the crocuses...

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People Join Companies and Leave Managers

People Join Companies and Leave Managers

The 2026 Gallup State of the Global Workplace, reporting on engagement at work, dropped last week. One of my most anticipated reports of the year. And honestly? The numbers held steady, which is both reassuring and alarming.Global engagement sits at 20%. ๐—ง๐—ต๐—ฒ ๐—จ๐—ฆ ๐—ถ๐˜€ ๐—ฎ๐˜...

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Authority vs. Influence

Authority vs. Influence

๐—Ÿ๐—ฒ๐—ฎ๐—ฑ๐—ฒ๐—ฟ ๐—ฃ๐—ฒ๐—ผ๐—ฝ๐—น๐—ฒ ๐—™๐—ผ๐—น๐—น๐—ผ๐˜„There are two moments in a career when the difference between authority and influence becomes impossible to ignore.The first is when you get your manager title.Most people wait for it, believing it will solve everything: the friction, the...

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Emotional Intelligence Is What Luxury Retail Needs

Emotional Intelligence Is What Luxury Retail Needs

๐—œ ๐—ต๐—ฎ๐˜ƒ๐—ฒ ๐—ฑ๐—ฒ๐—น๐—ถ๐˜ƒ๐—ฒ๐—ฟ๐—ฒ๐—ฑ ๐Ÿฏ๐Ÿฌ% ๐—ฟ๐—ฒ๐˜๐—ฎ๐—ถ๐—น ๐˜€๐—ฎ๐—น๐—ฒ๐˜€ ๐—ด๐—ฟ๐—ผ๐˜„๐˜๐—ต ๐—บ๐˜‚๐—น๐˜๐—ถ๐—ฝ๐—น๐—ฒ ๐˜๐—ถ๐—บ๐—ฒ๐˜€, ๐—ฎ๐—ฐ๐—ฟ๐—ผ๐˜€๐˜€ ๐—ฑ๐—ถ๐—ณ๐—ณ๐—ฒ๐—ฟ๐—ฒ๐—ป๐˜ ๐—น๐˜‚๐˜…๐˜‚๐—ฟ๐˜† ๐—ฏ๐—ฟ๐—ฎ๐—ป๐—ฑ๐˜€.The lever is almost always the same: emotional intelligence, cascading through every client interaction. Here is what it looks like in practice.๐—ง๐—ต๐—ฒ ๐—ฝ๐—ฟ๐—ผ๐—ฏ๐—น๐—ฒ๐—บ ๐˜„๐—ถ๐˜๐—ต ๐—น๐˜‚๐˜…๐˜‚๐—ฟ๐˜† ๐—ฟ๐—ฒ๐˜๐—ฎ๐—ถ๐—น...

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Where Did Our Dreams of Work as Emancipation Go?

Where Did Our Dreams of Work as Emancipation Go?

๐—ช๐—ต๐—ฒ๐—ฟ๐—ฒ ๐——๐—ถ๐—ฑ ๐—ข๐˜‚๐—ฟ ๐——๐—ฟ๐—ฒ๐—ฎ๐—บ๐˜€ ๐—ผ๐—ณ ๐—ช๐—ผ๐—ฟ๐—ธ ๐—ฎ๐˜€ ๐—˜๐—บ๐—ฎ๐—ป๐—ฐ๐—ถ๐—ฝ๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—š๐—ผ?That is the question Emmanuelle Duez poses in her latest essay, and it's the right one. Her analysis centers on workplace engagement, as defined by the 2025 Gallup study. The numbers are stark: France sits at 7%,...

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AI: Weโ€™re Not Ready For Whatโ€™s Coming

AI: We’re Not Ready For What’s Coming

๐—”๐—œ: ๐—ช๐—ฒ'๐—ฟ๐—ฒ ๐—ก๐—ผ๐˜ ๐—ฅ๐—ฒ๐—ฎ๐—ฑ๐˜† ๐—ณ๐—ผ๐—ฟ ๐—ช๐—ต๐—ฎ๐˜'๐˜€ ๐—–๐—ผ๐—บ๐—ถ๐—ป๐—ดLast week, I switched from ChatGPT to Claude. OpenAI just introduced ads, a sharp turn from its nonprofit origins and a sprint toward the most aggressive profit-seeking imaginable. Digging deeper, I read Dario Amodei's essay. He's...

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The Power Paradox

The Power Paradox

โ€œ๐—ฃ๐—ผ๐˜„๐—ฒ๐—ฟ ๐˜๐—ต๐—ฟ๐—ผ๐˜‚๐—ด๐—ต ๐—ถ๐—ป๐—ณ๐—น๐˜‚๐—ฒ๐—ป๐—ฐ๐—ฒ ๐—ฎ๐—ป๐—ฑ ๐—ถ๐—บ๐—ฝ๐—ฎ๐—ฐ๐˜.โ€Even though Dacher Keltnerโ€™s book is not directly about leadership, it helps us understand how power works. He describes the Power Paradox: we rise because of our best human qualities, yet we fall because of our worst. This tension...

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Empathy: From Buzzword to Business Lever

Empathy: From Buzzword to Business Lever

Over the past decades, empathy has been discussed more and more, and rightfully so,as it is a beautiful and powerful human trait. By 2020, it had become a buzzword, widelyused in self-development and leadership articles, as well as in marketing narratives.Innate for...

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AI Is Moving Fast. Leadership  Must Take The Lead.

AI Is Moving Fast. Leadership Must Take The Lead.

Over the past few months, I had the privilege of attending three coaching and leadership conferences. In just six days, I listened to more than 35 speakers, including well-known voices such as Amy Edmondson, Brenรฉ Brown, Adam Grant, and Scott Galloway. One topic...

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The Leadership Book I Highly Recommend

The Leadership Book I Highly Recommend

My favorite leadership book of 2025 is ๐˜œ๐˜ฏ๐˜ญ๐˜ฆ๐˜ข๐˜ด๐˜ฉ ๐˜ ๐˜ฐ๐˜ถ๐˜ณ ๐˜Š๐˜ฐ๐˜ฎ๐˜ฑ๐˜ญ๐˜ฆ๐˜น๐˜ช๐˜ต๐˜บ ๐˜Ž๐˜ฆ๐˜ฏ๐˜ช๐˜ถ๐˜ด by Jennifer Garvey Berger. Not because it offers easy answers but because it helps leaders see reality more clearly.Berger makes a powerful distinction between what is complicated and what is...

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Leadership, Performer Lever

Leadership, Performer Lever

Leadership matters. More than ever. At a retail conference on Sunday, I was struck again by how weak the answers werewhen two senior executives, each managing budgets of hundreds of millions, wereasked about their leadership approach. The question came last, and so...

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Reading and Practicing Leadership

Reading and Practicing Leadership

In 2025, I will have read 53 books: 39 non-fiction, including 20 focused on leadership.As a child, I was not an avid reader. My overstimulated brain made reading difficult; letters and words rarely lined up in an orderly way. As an old soul, I also found children's...

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The Science of Leadership

The Science of Leadership

๐™๐™๐™š ๐™Ž๐™˜๐™ž๐™š๐™ฃ๐™˜๐™š ๐™ค๐™› ๐™‡๐™š๐™–๐™™๐™š๐™ง๐™จ๐™๐™ž๐™ฅ: ๐™‰๐™ž๐™ฃ๐™š ๐™’๐™–๐™ฎ๐™จ ๐™ฉ๐™ค ๐™€๐™ญ๐™ฅ๐™–๐™ฃ๐™™ ๐™”๐™ค๐™ช๐™ง ๐™„๐™ข๐™ฅ๐™–๐™˜๐™ฉ by Jeffrey Hull, Ph.D. BCC and Margaret Moore has been one of my absolute favorite leadership books released this year. Iโ€™ve known and admired Jeffrey for over 15 years, and heโ€™s had a tremendous influence on...

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Give Autonomy to Get Results

Give Autonomy to Get Results

One of the most common complaints I hear from leaders is their teamโ€™s lack of initiative and motivation. Yet even in the US, where 32% of employees are engaged (vs. 8% in France), the opportunity to energize people is enormous.Daniel Kahneman (author of ๐˜›๐˜ฉ๐˜ช๐˜ฏ๐˜ฌ๐˜ช๐˜ฏ๐˜จ ๐˜๐˜ข๐˜ด๐˜ต...

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Intentional Power

Intentional Power

A few months ago, I discovered Lisen Stromberg's newsletter. Her perspective on DEI, shared with empathy, intelligence, and conviction, completely charmed me. Curious to learn more, I read ๐—œ๐—ป๐˜๐—ฒ๐—ป๐˜๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐—ฃ๐—ผ๐˜„๐—ฒ๐—ฟ, the book she co-authored.Itโ€™s structured around six core...

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Accountability: The Pillar of Leadership

Accountability: The Pillar of Leadership

During my years as a leader, I observed that one of the greatest challenges was accountability. And yet, accountability is one of the core pillars of leadership. It drives growth, builds excellence, increases efficiency, and ensures results. Accountability isnโ€™t about...

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Learning vs. Growing

Learning vs. Growing

Learn to Grow: The Moves vs. the DanceLearning is knowing the moves. It involves acquiring knowledge, skills, and strategiesโ€”through books, workshops, or trainingโ€”and can happen quickly.Growing is dancing them. Itโ€™s applying and practicing what youโ€™ve learned. Growth...

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How to Disagree

How to Disagree

In a world where conversations feel increasingly polarized and challenging, this book offers intelligent perspectives and practical lessons on growing through disagreement.Disagreement isnโ€™t a threatโ€”itโ€™s the engine of progress. Research shows that 65% of startups...

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Is Leadership Even Sexy?

Is Leadership Even Sexy?

Last week, a creative friend asked me: "Is leadership even an interesting topic? Who cares?โ€Most leaders focus on deliverables, top line, or KPIs. Thatโ€™s the scoreboard. Yet behind the numbers, they often confess, โ€œMy vision isnโ€™t understood. I feel alone. I repeat...

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Toxic Behaviors

Toxic Behaviors

Iโ€™ve always loved fashionโ€”and always will. You donโ€™t have to be a fashionista to know that Anna Wintour, the embodiment of the ultimate Fashion Guru, has found her successor, Chloe Malle, for the role she has held at US Vogue since 1988.Her achievements are legendary....

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Coaching vs. Therapy

Coaching vs. Therapy

All Champions Have Coaches.Business coaching has its roots in sports. In the 1970s, Timothy Gallwey, captain of Harvardโ€™s tennis team, wrote a series on personal and professional excellence. Inspired by him, Sir John Whitmore, a former racecar driver, coined...

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39% Tariff

39% Tariff

On August 1st, while many in the US and Europe were on summer holidays, the news broke: a +39% tariff on Swiss watches.Having worked in the industry for nearly a decade, with many of my best clients still in it, I felt what most leaders felt โ€” surprise, concern, and a...

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From Control to Influence

From Control to Influence

I often hear from my clients, including experienced executives and managers, that they realize that authority alone no longer moves the needle. This is a decisive turn to negotiate, not always easy to take. The lever is no longer control; it is influence.In Modern...

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The Art of Feedback and the Shift Toward Feedforward

The Art of Feedback and the Shift Toward Feedforward

The Art of Feedback and the Shift Toward FeedforwardGiving and receiving feedback is one of the most essential yet complex aspects of leadership and collaboration. Feedback serves as a mechanism for accountability and growth.The complexity of feedback lies in its dual...

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Managers vs. Leaders

Managers vs. Leaders

The role of a manager today goes far beyond task execution. Our managers are not just responsible for daily operationsโ€”they are leaders who shape culture, drive engagement, and influence growth. This classic comparison between management and leadership highlights the...

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Open dialogue

Open dialogue

As a leader, I always encouraged my team to challenge the process. I actively invited them to question me and speak up when they disagreed. It was a requirement to be part of my team. Yet, despite this encouragement, it was still difficult for them to speak up. I...

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Kindness in Business

Kindness in Business

Why does kindness often have such a negative reputation in business? It's regarded as a powerful, positive trait in every other aspect of life. So why does it seem so out of place in business? Here are the usual reasons: Business is competitive. Traditional leadership...

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