In Positive Provocation, Robert Biswas-Diener shares his favorite definition of coaching as “conversations designed to engage the client in self-directed learning.”
Conversations explore complex ideas, lightening curiosity and creativity. Coaching personalizes learning to specific needs, increasing motivation and retention. Unlike one-and-done training, coaching offers ongoing feedback and accountability, supporting behavior change and skill mastery.
In today’s workplace, where all collaborators aspire to growth, managers at all levels should be coaches to support development and success.
